Key Questions to Ask Your Window Replacement Contractor

In window replacement, you can only make sound decisions based on the things that you know. This is why it’s imperative to ask your prospective contractor the right questions; doing so ensures that you are adequately informed before investing your money.

During the initial consultation, start your interview with your window replacement company’s representative by asking these questions:

What Material Do You Use in Your Windows?

The frame and sash material determine not only the window’s structural integrity, but also its energy efficiency and maintenance needs. Wood and vinyl are the most popular choices, but they’re not without flaws. The former is susceptible to moisture, while the latter expands and contracts a lot with extreme temperature changes.

At Renewal by Andersen® of Portland, all our replacement windows are built with our patented Fibrex® material. Made from reclaimed wood fibers and proprietary polymers, Fibrex material combines the best qualities of wood and vinyl, without their weaknesses.

What Is Your Window Replacement Process?

To keep your project on schedule, you should be informed about the status of each step of the project. From manufacturing to installation, it’s helpful to understand everything involved in the replacement process. This way, you can set deadlines and monitor the progress of the project.

What Warranties Come With the Purchase?

Expect to get two kinds of warranty coverage: product and workmanship. However, don’t automatically assume that both warranties will be provided by the same company. In most cases, contractors only install windows; they do not manufacture them. If you hire a contractor who only handles the installation, your product and workmanship warranties will come from two completely independent providers, which can complicate the repair claim process.

Renewal by Andersen of Portland is perhaps the only source of replacement windows in the region that provides both product and workmanship warranties. We observe one-company accountability, giving you the assurance that your investment will be completely protected no matter what happens.

Whether you have one or 30 questions, we will be happy to answer them all to your satisfaction, to ease your apprehensions. Call us at (503) 419-3960 now to schedule your FREE consultation and estimate in Lake Oswego, Salem or Portland, OR.