When getting replacement windows, one essential thing to consider is the warranty. Replacing windows can involve a significant investment. You want your new windows to be protected by comprehensive coverage. At Renewal by Andersen® of Portland, we installed energy-efficient units, backed with one of the strongest warranties on the market.
Continue reading to learn how to use your Renewal by Andersen window warranty.
Renewal by Andersen windows come with a 20-2-10 full transferable limited warranty. It includes 20 years of coverage on glass and Fibrex® material, two years on installation, and 10 years on hardware. When you choose us, you won’t only get high-quality products but also signature service. To get access to this warranty, be sure to hire an authorized installer for your replacement windows.
To make a warranty claim, contact the nearest Renewal by Andersen showroom or our Warranty Service Line at 800-441-1109. You may also visit our website at renewalbyandersen.com for more information. Our team will contact you to investigate your claim and work out an appropriate action within two weeks after you contact us. The warranty service may be done by Renewal by Andersen and/or an authorized service provider.
Taking note of essential information can help speed up the warranty claim process. Write down the serial number of the affected product/s, which you can find on a label attached to the top or side of the window frame. You will need to provide us with a detailed description of the problems the product is experiencing. If available, please do provide documentation of the purchase date. Our team will also ask for your complete name, the address where the product is installed, and your contact details.
Need new replacement windows? Don’t hesitate to contact Renewal by Andersen of Portland. We are always here to help with your window replacement needs. Give us a call at (503) 912-2668 or fill out our contact form to schedule a consultation. We work with clients in Tigard, Beaverton, and West Linn, OR.
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